Shipping policy
Kace Wear ships international orders from Belo Horizonte, Minas Gerais, Brazil.
ORDER PROCESSING
Orders are processed after payment confirmation. Processing times may vary depending on the product, order volume and availability.
Products offered as pre-orders or with extended production times may have different shipping schedules. When applicable, this information will be displayed on the product page.
INTERNATIONAL SHIPPING
International shipping rates and available delivery options are displayed during checkout according to the destination and order conditions.
Delivery estimates are provided for reference and may vary due to customs procedures, local carriers, public holidays, weather conditions or other circumstances outside Kace Wear's control.
CUSTOMS DUTIES AND IMPORT TAXES
International orders may be subject to customs duties, import taxes, handling fees or other charges imposed by the destination country.
Unless expressly stated otherwise during checkout, these charges are not included in the product or shipping price and are the responsibility of the customer.
Kace Wear does not control these charges and cannot predict their amount. We recommend checking the applicable import rules and taxes in your country before placing an order.
CUSTOMS CLEARANCE
Customers are responsible for providing accurate information required for customs clearance and for complying with applicable import requirements in their country.
Delays caused by customs authorities are outside Kace Wear's control.
INCORRECT OR INCOMPLETE ADDRESS
Customers are responsible for providing complete and accurate shipping information. Additional costs resulting from an incorrect or incomplete address, failed delivery or refusal of the package may be charged to the customer where permitted by applicable law.
ORDER TRACKING
When tracking information is available, it will be provided after the order has been shipped.
If you have any questions about an international shipment, please contact our customer service team.